Elite problem solver, strategist, & product designer with nearly a decade of success in enterprise, consumer, and startup projects and teams.
Product Designer, Degreed
2014-2018, San Francisco, CA / Salt Lake City, UT – Designed a successful SAAS Enterprise product – Designed new consumer facing skill certification product – Contributed to the product design and evolution of the Degreed ecosystem consisting of consumer and enterprise web app, mobile app, and browser extensions. – Mentored and trained junior product designers – Won sales demo of the year
UX Designer, LDS Church
2010-2014 Riverton, UT – Worked with multiple teams and projects. Launched new products, revitalized existing ones. Worked on consumer facing sites, as well as complex enterprise tools. – Became in house expert on localization and internationalization. Worked on internationalization projects for the 2 of the Church’s 3 biggest online presences. – Led out with design process improvements such as transitioning from waterfall to lean UX and improving collaboration with stakeholders.
Multimedia Specialist, BYU–Hawaii
2007-2010, Laie, HI – Website redesign – Project manager & UX/visual designer for a successful university website redesign. Led research & testing throughout project. Trained university webmasters on content design, web design & layout, & information architecture. – Designed a television marketing campaign with three unique commercials. Contributed motion graphics to the final product. – Conceived & implemented a social media marketing campaign for the university.
Problem Solving & Strategy
This is my bread and butter; ask anyone I’ve worked with. I haven’t met a problem I wasn’t able to whip into shape. I live for new challenges.
Delivering & Shipping
While others are in the corner debating interpretations of “agile” or whether something should be marked P2 or P3, I’m getting stuff out the door that solves the problem. A process is only as good as the results it produces.
A product manager once told me I should go into politics because of my ability to get things done within a bureaucracy. Through experience, I’ve learned how to avoid having great solutions die at the feet of a poorly managed stakeholder.
9 years experience. I hope I can tell you about it further. Here are some design words: Innovative. Useful. Scales. Solves real problems. Simple is hard. Accessibility. Sticky notes. Sketching. InVision. Sketch. Prototypes. Test. Measure.
I manage roadmaps, write user stories, and guide them through the dev process. While I’ve never held the PM title, I’ve managed multiple sprints as temporary PM and regularly participate in PM things.
Design Leadership & Mentoring
I make those around me better at their jobs. People value my opinion on how design and product should work. I’m very good at constructive critique. I have successfully mentored other designers.
What does this even mean? (See what I did there?) Making complex systems and frameworks understandable is always a fun challenge. My enterprise product experience has given plenty of practice to excel.
I’m not shy to talk about hard things to anyone, and I’m good at it. My style is to be the most prepared person in the discussion, and to have strong opinions (which I’m willing to forfeit if shown better information). Nothing is personal; hard conversations are always about the issue at hand.